"Lufthansa InTouch has given me the opportunity to grow within my career since the very first day."
At the Centre of Lufthansa's Service Excellence
Lufthansa InTouch is the Competence Centre for Customer Service for the Lufthansa Group. We specialise in customer care in air travel; our skilled global team of travel consultants cares for our passengers' every wish, ensuring the highest quality of service. We are best at being in touch!
A Global Team with a Local Touch
With our strong focus on diversity, we employ from all over the world, as well as locally, to keep a finger on each region's pulse. That's why our customers always hear a local accent.
Berlin
Brno
Cape Town
Dublin
Istanbul
Manila
Peterborough

700 Children. 700 Dreams. 1 School.
Lufthansa InTouch proudly supports iThemba Schools in Cape Town, South Africa. By providing education to children from impoverished communities we give them a chance for a better future. iThemba provides a safe and creative learning environment where children can flourish and develop to their full potential. Join us in making a difference in these children's lives!